Legal
Privacy Policy
TryHard Japan Inc. (hereinafter referred to as "the Company") recognizes the importance of personal information and prioritizes its protection throughout all business operations. This Privacy Policy explains how the Company collects, uses, discloses, protects and manages personal information, and describes the rights available to users.
Last Updated: April 1, 2025
In addition to strictly complying with the Act on the Protection of Personal Information and related regulations, the Company requires its employees to carefully adhere to this Privacy Policy when managing the personal information of users (hereinafter referred to as "Users") who utilize services developed and operated by the Company. The Company also requests that all business partners involved in its operations understand and cooperate with this Privacy Policy. By accessing or using the Ninja+Kabuki Tokyo website (https://ninja-kabukitokyo.com), Users agree to comply with and consent to the terms outlined herein.
1. Collection of Personal Information
The Company collects the following personal information from Users:
- Information provided directly by Users through the Ninja+Kabuki Tokyo website or by other means, including email addresses, names, addresses, telephone numbers, birth dates, gender, nationality, and other personal details.
- Information automatically collected when Users access the Ninja+Kabuki Tokyo website via their devices (including but not limited to desktops, laptops, smartphones, tablets, and other mobile devices, hereinafter referred to collectively as "Devices"), such as IP addresses, cookie data, accessed pages, device settings, environment details, and location information.
2. Use of Personal Information
The Company uses personal information obtained through Ninja+Kabuki Tokyo services for the following purposes:
- To provide Users with our services and relevant notifications, including service updates or modifications.
- To verify Users' identities when accessing services.
- To send necessary individual notifications to Users registered for the Company's services.
- To manage customer information and perform procedures necessary for providing services to registered Users.
- To individually notify Users regarding procedures required upon cancellation of registration.
- To deliver targeted advertising in various formats.
- To perform research, statistical analyses, and studies on usage trends to improve our services.
- To compile anonymized statistical reports and analyses that do not identify individual Users.
- To respond to Users' inquiries.
- To process Users' requests for cancellation of registration.
- To respond appropriately to Users who violate the terms and conditions of our services.
- For other purposes stipulated individually within each service provided by the Company.
The legal basis for processing the personal information of Users located within the EU and EEA/EFTA member states is as follows:
- Purposes (1)–(5), (9), (10), and (12): Necessary for the performance of contracts with Users or to take steps prior to entering into such contracts.
- Purposes (6)–(8): Based on Users' consent and the Company's legitimate interests in improving services.
- Purpose (11): Based on Users' consent, necessary for the performance of contracts, or required for compliance with the Company's legal obligations.
3. Disclosure of Personal Information
The Company will not disclose Users' personal information to third parties without prior consent, except under the following circumstances:
- When entrusting personal information to subcontractors within the necessary scope to achieve the stated purposes.
- When disclosure is required by applicable laws or regulations.
- When cooperation is necessary with government agencies, local authorities, or entities entrusted by them to execute legally mandated tasks, and obtaining Users' consent may impede the execution of such tasks.
- When disclosure is necessary to protect human life, physical safety, or property, and obtaining Users' consent is difficult.
- When particularly necessary to enhance public health or promote the sound development of children, and obtaining Users' consent is difficult.
4. Rights Regarding Access, Correction, Deletion, and Retention of Personal Information
Users have the right to access, correct, delete, restrict processing, object to processing, withdraw consent at any time, and exercise other rights concerning their personal information as stipulated by applicable laws and regulations. To exercise these rights, Users may contact the Company via the "Contact Us" section of the Ninja+Kabuki Tokyo website. Upon receiving a request, the Company will verify Users' identities and promptly take appropriate action.
Users also have the right to file complaints regarding the handling of personal information with the relevant data protection authorities at any time.
The Company retains and processes personal information strictly within the limits of its stated purposes. Following the cancellation of registration by a User, personal information will be retained in backup form for a defined period, after which it will be permanently deleted. Backups are retained to prevent potential issues, such as unintended cancellations, and to investigate suspected fraudulent activities.
5. Protection and Management of Personal Information
When Users input personal information on the Ninja+Kabuki Tokyo website, the Company uses security technologies, such as SSL (Secure Sockets Layer), to encrypt and secure the information. The Company rigorously manages collected personal information to prevent unauthorized disclosure to third parties. Furthermore, the Company employs appropriate and reasonable security measures to protect personal information against loss, destruction, alteration, unauthorized access, or leaks.
6. Cookies
The Company uses cookies to gather information about pages visited and accessed by Users. Cookies help the Company understand website usage patterns and improve Users' experiences. Users may disable cookies through their browser settings; however, declining certain cookies may negatively impact their browsing experience. Detailed information regarding cookie use is available in the separate Cookie Policy provided by the Company.
7. Personal Information of Minors
The Company does not intentionally collect personal information from individuals under the age of 18. Parents or legal guardians are advised to ensure minors do not submit personal information without prior consent.
8. Links to Third-party Websites and Services
The Ninja+Kabuki Tokyo website may contain links to external third-party websites. Such third-party websites accessed from the Company's website are not governed by this Privacy Policy. The Company bears no responsibility for third-party practices regarding the collection, use, retention, sharing, or disclosure of personal data. Users are strongly encouraged to review the privacy policies of third-party websites before using them.
9. Changes to this Privacy Policy
The Company may modify all or part of this Privacy Policy as necessary. Changes will be announced through the Ninja+Kabuki Tokyo website. Users are encouraged to regularly review this page for the most current information.
10. Contact Us
For questions or complaints related to privacy issues, Users may contact the Company through the "About" section on the Ninja+Kabuki Tokyo website.
Last Updated: April 1, 2025